T H E   W H I T E   H O U S E

Frequently Asked Questions

Help Site Map Text Only

Need Some Help

When was whitehouse.gov launched?

On October 20, 1994, President Clinton and Vice President Gore opened a World Wide Web home page called "Welcome to the White House: An Interactive Citizens' Handbook," and it remains one of the more popular spots on the Web.

What kinds of information can I access on whitehouse.gov?

The White House home page provides, among other things, a single point of access to virtually all government information available on the Internet. Children especially enjoy the "White House for Kids" feature. Look for your tour guides Socks and Buddy, the First Pets.

What are the email addresses of the President, the Vice President, the First Lady and Mrs. Gore?

The only personal addresses at whitehouse.gov are the following:

Does the President personally read the messages people send him?

Because so many of you write, the President cannot personally review each message, though he does receive samples of his incoming correspondence. The White House Correspondence staff helps him read and respond to the mail.

Will I receive a response to the message I send on whitehouse.gov?

You will promptly receive an autoresponder message with useful information about whitehouse.gov. No other message purporting to be from the President or his staff with an address at whitehouse.gov is authentic. If you have received such a message, you have received a "spoof." All additional responses are mailed via the U.S. Postal Service.

How many emails has the President received since the launch of whitehouse.gov?

Since June 1993, the President has received over 2.8 million messages from people across the country and around the world.

What is the mailing address of the White House?

The address is:

The White House
Washington, D.C.
Zip codes are as follows:
20500 (for mail to the President and First Family)
20501 (for mail to the Vice President and Mrs. Gore)

How can I receive White House documents and publications through email?

White House documents and publications are available on the World Wide Web at whitehouse.gov and by email. To receive instructions on retrieving documents by email, please send a message to the following address: publications@pub.pub.whitehouse.gov
In the Subject line, type "hello" (without quotes) and leave the body of the message blank. The instructions will be sent to you automatically.

How can I contact the White House webmaster with comments, suggestions, or error reports?

You may contact the White House webmaster by sending an email to feedback@whitehouse.gov or by using our feedback form.

President and First Lady | Vice President and Mrs. Gore
Record of Progress | The Briefing Room
Gateway to Government | Contacting the White House
White House for Kids | White House History
White House Tours | Help | Text Only

Privacy Statement


Tips for Users

Frequently Asked Questions